FAQs

**What payment methods do you accept?**
We currently accept cash on delivery. Pay securely when your order arrives.

**How long does shipping take?**
Delivery within Beirut & Mount Lebanon typically takes 1–3 business days. Orders to other areas in Lebanon may take 3–5 business days.

**How do I track my order?**
As soon as your order is dispatched, you will receive a confirmation email (or WhatsApp message) containing a tracking number. Use the tracking link to follow your package's journey or visit our Track Order page. If you need assistance, please contact us.

**What is your return/exchange policy?**
If you're not completely satisfied, you can return or exchange eligible items within 7 days of receiving your order. Products must be in their original condition and packaging. Please refer to our return policy for more details.

**How can I contact you?**
We're here to help! Use the contact form on our Contact page or send us a message via WhatsApp; we'll respond as soon as possible.